Support
Contact MediDates
Email support@medidates.co.za for app access, account, closed-testing, privacy, or deletion support.
Before you email
Do not include medical notes, diagnoses, appointment details, files, images, PDFs, or other personal health information.
MediDates support is not emergency medical support.
MediDates cannot diagnose, treat, prescribe, interpret medical information, or give medical advice.
Account deletion
Use the public deletion page if you need to request deletion of a MediDates account. Account ownership must be verified before deletion is processed.
Request account deletion